Contact & Support
We’re here to help, whether you’re just getting started or waiting for your tutor demo
Support is available Monday – Friday, 10AM – 5PM
Support is available Monday – Friday, 10AM – 5PM
Frequently Asked Questions
For more questions, please visit our FAQ’s Centre.
Yes! We’ll suggest tutors who match your preferences, and you get to pick your favorite. Want someone female? Speaks Mandarin? No problem, just let us know.
Most families are matched with a tutor within 1–2 days. Once matched, your first class can begin as soon as you're ready!
Our pricing is transparent and standardized, no hidden charges. Visit our Pricing Page or chat with us for a quick breakdown by level and mode.
Everything is managed through the SifuTutor app, view schedules, track and make payments, verify class attendance, and more. It’s your all-in-one tutoring dashboard.
You’ll receive a detailed report after every 12 sessions, plus updates from your tutor along the way. We believe in visible progress.
Still Have Questions
We’re happy to help. Email us at [email protected]
How to Get a Tutor
How to Request
a Tutor
Demo Class
Process
Learnest Login
Help
Payment
Guide
Tutor Change
or Replacement
Refund &
Cancellation
Become a
Tutor
Support hotline
Prefer to speak to us? Reach us at the numbers below.
Do note that waiting times may vary.
Phone
+6 03 5888 4827
(Monday - Friday, 10AM - 5PM)