Tutor App Feedback Form

Full Name

Enter Your Tutor ID

NRIC (Last 4 digits only)

For verification purposes, only the last 4 digits are required.

Phone Number (Registered with Sifututor)

Email Address (Registered with Sifututor)

How long have you been using the new Sifututor app?

0–2 weeks

3–6 weeks

1–3 months

More than 3 months

How often do you use the app in a week?

Daily

A few times a week

Once a week

Less than once a week

How easy is it to find what you need?

Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied

How easy is it for you to use the app to manage your classes and income?

Very difficultDifficultNeutralEasy Very easy

If the Sifututor app improves, how likely are you to continue using it long-term?

Not likely at allUnlikelyNeutralLikelyVery likely

Which statement best describes how you feel about the app right now?

Mostly positive

Neutral

Frustrated

Navigation & Design

How easy is it to find what you need in the app (classes, earnings, schedule, etc.)?

Very difficultDifficultNeutralEasyVery easy

Which parts are hardest to find or confusing?

My classes / schedule

Student details

Earnings & payout info

Notifications

Settings / profile

None – I can find things easily

Managing Classes & Students

If you could change ONE thing about the app layout/menu, what would it be?

How satisfied are you with using the app to manage your classes (view schedule, status, attendance)?

Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied

Have you experienced any of these issues with class management?

Class info not updating

Wrong class status

Hard to view past classes

Attendance flow confusing

No issues so far

Earnings, Payout & Transparency

How clearly can you see and understand your earnings and payout details in the app?

Very unclearUnclearNeutralClearVery clear

What have you found most confusing about payouts?

Payment timing

Amount calculation

Verified classes

Pending classes

Earnings vs payouts

No confusion

App Stability & Performance

In the last 2 weeks, how often have you experienced app issues?

Almost every time

A few times a week

Once or twice

Rarely

Never

What kind of issues have you experienced recently?

App crashes

Slow / laggy app

Buttons not working

Error messages

Pages stuck

Others / I don’t remember

If you faced any specific bug, please describe the MOST serious one.

Please tell us

What were you trying to do?

What happened instead?

Approx. date & time

Bug screenshot upload

Choose File

If you could add or improve ONE feature in the app, what would it be and why?

Which area should Sifututor focus on first, in your opinion?

App stability

Payout clarity

Class management

Notifications

Design & navigation

How would you like Sifututor to communicate important updates to you?

In-app

Telegram / Other

App design & navigation

Anything else you want us to know?

Ready to Share Your Feedback?

Navigation & Design

Managing Classes & Students

Earnings, Payout & Transparency

App Stability & Performance

Please tell us

Company

Legal

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